Terms and Conditions

General Terms and Conditions for Online Sales


I. Subject and scope

These General Terms and Conditions for Online Sales (hereinafter referred to as General Terms) apply to all purchase orders you place on the Micro Smart Systems online store located at www.microsmartsystems.com (hereinafter referred to as Website) and your subsequent agreement with Micro Smart Systems Pty Ltd, 30 Tiffany Grove,South Morang, Melbourne 3752 (hereinafter referred to as Micro) regarding your purchase of Micro Smart Systems software licenses, updates or upgrades (collectively referred to as Software).


In addition to these General Terms, the Micro Smart Systems Software license agreement regarding the Software use shall apply. You can access the corresponding license agreement through the provided link. You must also accept this license agreement before you can place your order.


These General Terms shall apply exclusively. We do not accept any conflicting or deviating terms and conditions, unless this has been agreed in the individual case with a legal representative of Micro Smart Systems in writing. Our General Terms shall apply to deliveries even in the event that the conflicting or deviating terms have not been contradicted by Micro Products.


These General Terms apply equally to commercial entities and consumers. Differing provisions for consumers have been made where necessary.


II. Order process and conclusion of purchase agreement

The product presentation on our Website does not represent an offer but shall be understood as a non-binding invitation for the customer to submit an order.

By clicking the Buy now button, you send us a binding offer for the conclusion of a purchase agreement with Micro Smart Systems regarding the Software items in your shopping cart (hereinafter referred to as Order).

Micro Smart Systems may, at its discretion, accept or reject the Order. Micro Smart Systems will accept your order by sending an order confirmation or simply by delivering the ordered Software to you. Unless otherwise stated, the effective date of the purchase agreement is the date on which Micro Smart Systems confirms by email the acceptance of your Order. In case of purchase on advance payment, the purchase agreement is subject to the condition of and shall become binding for Micro Smart Systems only upon receipt of the full payment for the purchase.

If you place an Order through our Website, the ordering process comprises four steps:

You select the desired goods (Software licenses).

You check all items in your shopping cart and apply any necessary changes. You click the Check out button to proceed to payment.

If you have not already done so, you log into your user account with email and password and enter the required customer data for the invoice.

Finally, on the Checkout page, you select the preferred method of payment and confirm your acceptance of the conditions that shall apply to the purchase. Here, you can again change the invoice details, check your purchase data and return to the cart by clicking Back to cart. By clicking Buy now, your Order becomes binding.

With our order confirmation and/or delivery, we will send you a copy of the corresponding Order, including the corresponding invoice, to your email address.


All prices quoted on our Website are in Australian Dollars net, excluding taxes or charges that may apply to the particular case.

No delivery costs will be charged for the delivery of the ordered Software.

If you are a consumer resident in the European Union or if you represent a legal entity with registered seat in Austria or a European entity without valid VAT ID number, the legal value added tax (VAT) applicable for your country is added to the amount of the product price, as specified on the checkout page.

Any additional custom taxes, duties, fees, imposts, tariffs and charges that may be raised by particular countries or authorities related to the conclusion or execution of your Order shall be borne by you. In the event Micro Smart Systems is required to pay such charges to any authority, you shall indemnify and hold harmless Micro Smart Systems for any such payments.

In the event of obvious errors on the Website or made in connection with your Order, Micro Smart Systems reserves the right to correct the error and charge you the correct price. In such a situation, we will contact you and offer you the option of purchasing the Software at the correct price or cancelling your Order.


IV. Payment conditions

You can select one of the payments methods described on the Website. Micro Smart Systems reserves the right to exclude or include particular payment methods at any time.

In case of payment by credit card, PayPal or SOFORT, your payment will be executed by our payment service provider using their discrete secure infrastructure. We reserve the right to decline the processing of payments in cases of suspected fraud or other irregularity.

If you choose Prepayment as payment method, we will send you an invoice including our banking details by email. You shall be obligated to pay the amount due without delay in full, including any bank charges for Micro Smart Systems. Our acceptance of your Order in this case will be subject to receipt of your payment.

If your prepayment has not be made within 14 days upon receipt of the invoice, Micro Smart Systems will have the right to rescind the contract; the right of Micro Smart Systems to raise claims for damages on such grounds shall not be affected thereby.

In the event of any payment delay, Micro Smart Systems shall have the right to charge default interest in the amount of 5